Privacy Policy
The Potter's Hands Studio Website: thepottershandsstudio.com Last updated: [DATE]
1. Introduction
This Privacy Policy explains how April Dupuis, doing business as The Potter's Hands Studio ("the Studio," "we," "us," or "our"), collects, uses, shares, and protects information about you when you visit thepottershandsstudio.com (the "Website"), register for classes or workshops, purchase products or services, or otherwise interact with us.
By using the Website or our services, you agree to the practices described in this Policy. This Policy is part of, and should be read together with, our Terms and Conditions.
2. Information We Collect
Information you provide to us directly, such as when you register for a class, make a purchase, sign a waiver, contact us, or sign up for marketing:
Name and contact details (email address, phone number, mailing address);
Booking and account information (classes registered for, attendance, preferences);
Payment information (note: card payments are processed by our payment processor; we generally do not store full card numbers — see Section 5);
Health or safety information you choose to share so we can accommodate you safely in class (for example, allergies, injuries, or pregnancy);
The content of any messages, reviews, or communications you send us; and
Any information you submit when you tag, post about, or share content with the Studio.
Information we collect automatically when you use the Website:
Device and usage information (IP address, browser type, pages viewed, referring pages, and dates/times of access); and
Information collected through cookies and similar technologies (see Section 6).
Information from third parties, such as our payment processor, booking or scheduling provider, analytics providers, and social media or advertising platforms.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and manage our classes, workshops, events, and the Website;
Process registrations, payments, and refunds or credits;
Communicate with you about bookings, confirmations, reminders, and customer service;
Send marketing and promotional communications by email and text message where you have opted in (see Section 7), including information about classes, events, and promotions;
Operate, measure, and improve our advertising, including on social media and search platforms (see Section 8);
Maintain safety in our studio and respond to incidents;
Analyze and improve the Website and our services;
Detect, prevent, and address fraud, security issues, and misuse; and
Comply with our legal obligations and enforce our Terms and Conditions.
We may also use images, video, and likeness as described in our Terms and Conditions for promotional and advertising purposes.
4. Cookies and Tracking Technologies
We and our service providers use cookies, pixels, tags, and similar technologies to operate the Website, remember your preferences, measure traffic, and support advertising. These may include:
Essential cookies that make the Website function;
Analytics cookies, such as [e.g., Google Analytics], that help us understand how the Website is used; and
Advertising/marketing cookies and pixels, such as [e.g., the Meta (Facebook) Pixel and Google Ads tags], that help us deliver and measure ads.
You can usually control cookies through your browser settings, and you can opt out of certain advertising cookies as described in Section 8. Disabling some cookies may affect how the Website works.
5. Payments
Payments are processed by a third-party payment processor, [e.g., Square / Stripe / PayPal — name yours]. Your payment is subject to that provider's own terms and privacy policy. We receive limited information needed to confirm and manage your transaction, such as confirmation of payment and the last digits of your card, but we do not store your complete payment card details on our systems.
6. Email and Text Message (SMS) Marketing
If you opt in, we may send you marketing emails and/or text messages about classes, events, and promotions, as described in our Terms and Conditions.
Email: You can unsubscribe at any time using the link in any marketing email.
Text messages: Consent is not a condition of any purchase. You can opt out at any time by replying STOP, or reply HELP for help. Message and data rates may apply.
We do not share your phone number with third parties for their own marketing purposes.
7. Online Advertising and Analytics
We may advertise our classes and services on third-party platforms, including [e.g., Facebook, Instagram, and Google]. These platforms and our analytics providers may use cookies and similar technologies to help us reach and measure audiences, including showing you ads based on your activity ("interest-based advertising").
You can learn about and opt out of interest-based advertising from participating companies through the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org), and you can adjust ad settings directly within platforms like Google and Meta. You can also use your browser and device privacy controls.
8. How We Share Your Information
We do not sell your personal information. We share information only in these circumstances:
Service providers who help us run our business — for example, website hosting, booking/scheduling, payment processing, email and text-message delivery, and analytics — who may use the information only to perform services for us;
Advertising and analytics partners, as described in Sections 4 and 7;
Legal and safety purposes, when we believe in good faith that disclosure is necessary to comply with the law, enforce our Terms, or protect the rights, property, or safety of the Studio, our participants, or others; and
Business transfers, if the Studio is involved in a merger, sale, or transfer of assets, in which case information may be transferred as part of that transaction.
9. Data Retention
We keep personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements, after which we take reasonable steps to delete or de-identify it.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Where a minor participates in a class, registration and any information are provided by a parent or legal guardian. If you believe we have collected information from a child under 13, please contact us and we will take appropriate steps to delete it.
12. Your Choices and Rights
You may:
Update or correct your contact information by contacting us;
Opt out of marketing emails (unsubscribe link) and texts (reply STOP);
Request access to, correction of, or deletion of your personal information; and
Adjust cookie and advertising preferences as described above.
Depending on where you live, you may have additional rights under applicable privacy laws. To exercise any of these, contact us using the details in Section 15. We will not discriminate against you for exercising your rights.
13. Third-Party Links
The Website may link to third-party websites and services that we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Changes are effective when posted, and your continued use of the Website or our services indicates your acceptance of the updated Policy.
15. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
The Potter's Hands Studio Email: thepottershandsstudio@gmail.com Phone: (901) 330-6039 Oxford, Mississippi · Hernando, Mississippi